Contacting The Museum


Information, Ticketing and Visitors Services Inquiries


(425) 888-3030 ext. 7202

If the voicemail picks up, Visitors Services is helping another customer, please leave a message and they will get back to you. On busy days this may take some time but they are working on getting back to requests as quickly as possible. Because of the multiple site locations at the Railway Museum, other staff extensions are typically unable to assist with visitors services inquiries as they do not have access the ticketing system.


Visting Us:

Snoqualmie Depot

38625 SE King Street, Snoqualmie, WA  98065


Railway History Campus

9320 Stone Quarry Road, Snoqualmie, WA  98065


Mailing Address:

PO Box 459 Snoqualmie, WA  98065-0459


2022 Stafflow res


Executive Director: Richard Anderson  (phone extension 7201)

Deputy Director: Cristy Lake (phone extension 7206)


Program and Volunteer Coordinator: Emily Boersma (phone extension 7203)

Educator: Zahra Hudelot (phone extension 7210)


Retail & Visitor Services Manager: Kacy Hardin (phone extension 7204)

Visitor Services & Auction Coordinator: Traci Smith (phone extension 7202)

Visitor Services & Collections Assistants: Kiley Neil, Eli Price, Bradley Hammond, Selena AllenShipman (phone extension 7202)


Accounting: Erin Craver


Collections Care Project Manager: Saxon Bisbee (phone extension 7205)

Collections Registrar: Robyn Cochrane (phone extension 7214)

Librarian & Archivist: Robert Grillo (phone extension 7213)

Collections Care Technician Shipwright: Glenn Warmack

Restoration Shipwright: Gary James


The Museum also employs contract specific staff for temporary positions, such as 924 project management and rehabilitation.


* Please note the Railway History Campus is currently open to drive up visitors by advance ticketing and to Train Passengers by showing their tickets; please check current open hours on our homepage. Please note the Conservation and Restoration Workshop is an active work site and is not open to drop in visitors; all visitors must make an appointment in advance with a member of our staff. We cannot guarantee access will be granted, even with advanced notice. Thank you for your understanding.

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Museum Hours

Snoqualmie Depot Hours: 10am - 5pm, 7 days a week. No admission charge to visit the depot and grounds

Closed Thanksgiving, Christmas Day and New Year's Day. There is limited access during Day Out With Thomas and Santa Train events.

Railway History Campus Hours: Wednesdays through Mondays, 11am to 4pm through October. Fridays through Mondays, 11am to 4pm, November through February. Closed Thanksgiving, Black Friday, Weekends Thanksgiving-Christmas, December 17, 2022-January 20, 2023.

Price: No admission charge to visit the Snoqualmie Depot and grounds. Admission $10 per adult (age 13+), $5 per child (2-12) to visit the Train Shed Exhibit Hall

Riding the Train: Saturdays, January-March; Saturdays and Sundays, April-December